Products Warranty Terms & Conditions

This limited warranty (this “Warranty”) is provided to end-user purchaser (“you”) of a Victor-branded Racquet, Badminton accessories, Shoe, apparel, , and any other products Far East Victor sports (Malaysia) Sdn. Bhd. (“Victor”) sells in Malaysia (the “Product”).


Contact Information of  Far East Victor Sports Sdn Bhd:

Address: Wisma far East , No9, Jalan Pandan Inda, 55100Kuala Lumpur

Telephone: +6019-283 9389


This Warranty applies only to purchases made in Malaysia on or after the effective date identified above, and only covers genuine Victor-branded products.  This Warranty is only valid in Malaysia and is subject to the laws of Malaysia.

Far East Victor sports reserves the right to amend or modify the terms and conditions of this Warranty without prior notice.

To the extent permitted by local law and subject to the terms of this Warranty, Far East Victor sports will, at its option, render the Product to an operational condition as intended by Far East Victor Sports specifications free of charge, where there is a fault with the Product which is a consequence of the Manufacturer’s defect in materials or workmanship.  To be eligible for this Warranty, you must provide Far East Victor sports with notice of a defect during the Warranty period in accordance with the Warranty claim procedures indicated below.


1. Warranty Period


The Warranty period varies from one month, depending on the model of the Product.  The Warranty period for each of the Product models may be found here.

The Warranty period starts from the date you purchase the Product and ceases upon the expiration of the period.  Your original purchase invoice (sales receipt or order confirmation e-mail), showing the date of purchase and product description, is your proof of the date of purchase.

In addition, this Warranty only applies to the initial purchase by you and Far East Victor Sports obligations under this Warranty cease anytime when the Product is rented, sold or otherwise disposed of by you.


2. Warranty Claim Procedures


(a)  How to Register your Product with Brother

You shall register your Product with Far East Victor Sports in a manner and within the time period stipulated on or in the packaging of the Product. Depending on the model of the Product, you may register your Product in the following way:

(b) How to Make a Warranty Claim

If you register your Product with Far East Victor Sports in accordance with the above, you may make a Warranty claim within the Warranty period in accordance with the procedures below, provided however that you will not be entitled to a Warranty claim if your Product or defect falls under one of the exclusions under “Section 3 – Warranty Exclusions and Limitations” of this Warranty:

The name and telephone number of Far East victor Sports authorized Customer Service.  You will need to include your proof of purchase with the Receipt. Any damage caused during transportation by failing to package the Product correctly will not be covered by this Warranty.


3. Warranty Exclusions and Limitations


This Warranty does not apply to maintenance kits (periodic or otherwise), accessories and consumable items and does not extend to any Product from which the serial number has been removed.  In addition, this Warranty does not cover any of the followings:


  • normal wear and tear;
  • products in a location exposed to direct sunlight, extreme temperatures;
  • any products that are not properly installed, maintained, stored or used; or
  • Any damages and failures due.